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FAQ

When will I receive my order?

All orders are processed within 24 hours, and shipped via Ground Shipping (1-5 Business Days). You will receive an email with tracking information once your order has shipped.  If you need the item by an exact date, please Contact Us for guaranteed delivery date.

Where do we ship and how much does it cost?

Currently, we offer  free shipping to the continental 48 states.  For Alaska & Hawaii, please Contact Us for a shipping quote.  Canada is coming soon!

Does the packaging identify the product?  Will the recipient know what they're getting before they open it?

The shipping box will have our logo on it, but it will NOT have any specific product info on it.

Can I leave a Gift Message?

Yes! There is a box you can fill out with a gift message on the Checkout Page

Can you ship my order without the Packing Slip? 

Of course!  Just leave us a note with your Gift Message.

Are the games safe for children?

Absolutely!  (Minus our drinking game of course).  We do recommend to pay close attention to small children for extra safety, but most small children adore these.  Tumble towers and dice make great building blocks!

Are the games really heavy?

No!  Our Giant Dice set only weighs 8lb, and the Tumble Towers weigh 25lb including the crate.  Competitor's tumble towers weigh between 32-50lb without a crate!

How are the games so lightweight?  Are they solid wood?

They are 100% solid wood.  We take great pride in selecting only the highest quality materials. New Zealand Pine has a great balance between weight and durability, and Paulownia wood is a very lightweight hardwood.

What is your Return Policy? 

100% Satisfaction Guarantee - 60 Day Return Policy 

We guarantee you'll love our products. If for any reason within your first 60 days you don't love them, you can send them back for any reason for a full refund of the original purchase price.  Don't worry! 99% of customers are more than satisfied!